Terms of service
Terms of Service — SOGNA
Last updated: May 2026
Welcome to SOGNA. By accessing our website (sogna.com.au) or making a purchase in-store or online, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. About Us
SOGNA is an Australian fashion boutique specialising in women's occasionwear, bridal gowns, and men's suits. Our store is located at Westfield Parramatta, Sydney NSW, and we operate an online store at sogna.com.au.
Business name: SOGNA
ABN: [Insert ABN]
Address: Westfield Parramatta, 159–175 Church St, Parramatta NSW 2150
Email: info@sogna.com.au
2. Use of This Website
By using sogna.com.au, you confirm that:
- You are at least 18 years old, or are accessing the site with the consent and supervision of a parent or guardian.
- The information you provide to us is accurate and complete.
- You will use the site only for lawful purposes and in a manner that does not infringe the rights of others.
We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion.
3. Products and Pricing
All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice.
We take reasonable care to ensure product descriptions and images are accurate. However, we do not warrant that product descriptions, colours, or images are completely accurate. Minor variations in colour may occur due to screen display settings.
In the event that a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed at that incorrect price.
4. Orders and Payment
By placing an order, you make an offer to purchase goods at the price and on the terms set out on our website at the time of your order. An order is confirmed once you receive a confirmation email from us.
We accept the following payment methods online: - Credit and debit cards (Visa, Mastercard, American Express) - PayPal - Afterpay / Buy Now Pay Later services - ShopPay
Payment is processed securely at checkout. SOGNA does not store your full card details.
5. Shipping and Delivery
We ship within Australia. Delivery timeframes and costs are displayed at checkout and are estimates only. SOGNA is not responsible for delays caused by third-party carriers.
Risk of loss and title for items passes to you upon delivery. If your order arrives damaged, please contact us within 48 hours of receipt.
6. Returns and Refunds
Our returns and refund policy forms part of these Terms and is available at [sogna.com.au/policies/refund-policy].
In addition to our store policy, your rights under the Australian Consumer Law (ACL) are not limited by these Terms. If goods are faulty or not as described, you are entitled to a remedy under the ACL.
7. Intellectual Property
All content on sogna.com.au — including text, images, logos, graphics, and product descriptions — is the property of SOGNA or its suppliers and is protected by Australian and international copyright law.
You may not reproduce, distribute, or use any content from this website without our prior written permission, except as permitted by law.
8. Privacy
We collect and handle your personal information in accordance with our Privacy Policy, available at [sogna.com.au/policies/privacy-policy]. By using our website or making a purchase, you consent to our collection and use of your information as described in that policy.
9. Limitation of Liability
To the fullest extent permitted by Australian law, SOGNA will not be liable for any indirect, incidental, special, or consequential loss or damage arising out of your use of our website or products, including loss of profits or data.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the ACL that cannot be excluded by agreement.
10. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of any linked websites. Visiting third-party links is at your own risk.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact us:
Email: Justin@sogna.com.au
Phone: +61 (02) 88723428
In store: Westfield Parramatta, 159–175 Church St, Parramatta NSW 2150
Hours: Monday–Wednesday 9:30am–6:00pm | Thursday 9:30am–9:00pm | Friday 9:30am–6:00pm | Saturday 9:00am–6:00pm | Sunday 10:00am–6:00pm