Terms Of Use

Terms Of Use

This SONGA store is operated by J&M AUS Pty Limited (ABN 99 605 929 253 ), In these Terms of Use and Security & Privacy Statement (“Terms”), the expressions “we”, “us” and “our” refer to the members of the SOGNA Group.

Acknowledgement & Acceptance

Your use of our SOGNA store, and any services provided through it (“Services”), are subject to these Terms and all applicable Australian laws. By accessing and interacting with our store or using the Services, you accept these Terms. If you do not agree, you must refrain from accessing and browsing our  store or using any of the Services. Without limiting our other rights and remedies we may refuse to supply any product or Service, and we may deny access to our store, to anyone who breaches these Terms. 

All rights not expressly granted to you in these Terms are reserved.

We may amend these Terms at any time without notice to you, and it is your responsibility to monitor this website for changes. Amendments will come into effect from the date they are published on this website. The updated version of these Terms will supersede all prior versions. You can view the most current version of these Terms at any time by visiting this page.


All prices within SOGNA store are in Australian dollars (AUD$) and include GST (10% sales tax). All prices are correct at time of publication; however Fwe reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Not all items or promotions are available through SOGNA store. All offers and items are subject to availability at the advertised price.

We reserve the right to withdraw any product from sale without notice, for any reason. However for various reasons, that product might still appear on our store for a period of time after that withdrawal. We make no undertaking that a product shown on our  store will be available for purchase online at all stores or at a specific store.

All product prices stated within SOGNA store are inclusive of Australian goods and services tax.

For all SOGNA clearance items online, the price may have been available for longer than the previous price.

Payment Processing

When an order is submitted the payment will be processed through PayPal. All items on your order will prepared for dispatch to your nominated shipping address. If SOGNAU cannot supply the items requested we will then process a refund to the value of the non-supplied items. An email confirmation of the refund will be sent to your email address supplied on the initiating order.

The card issuer controls the timing of returned funds. Please contact your card issuer for details.

Contact Details

If you have any queries regarding shopping with SOGNA write us a message.


No one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.


We will endeavour to ensure that information provided through our  store is accurate and current. However we cannot, and do not, represent or warrant the accuracy, adequacy, completeness of information on our  store or that it is up to date. For example (but without limitation):

Prices and colours of products may change, and all products are subject to availability;

Variations to products may occur from time to time for various reasons (including changes in seasonal range, or product specifications);

Despite every effort to accurately duplicate each product's colours on our store, they are intended as a guide only and actual colours may vary.  The colours you see online will also depend on your screen display and settings, therefore, we cannot guarantee that your monitor's display of any image will accurately reflect the colour of the product on delivery;

Description of products are summaries only (with further information available on request to us); and

Due to technical or human error, information may be recorded incorrectly or omitted.

We do not accept responsibility for any loss suffered as a result of reliance on the accuracy, adequacy, completeness or currency of information on our  store.

We do not warrant that access to our store will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses, bugs or anything similar that may impact the functionality, accuracy and/or reliability of our store. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our  store.

You acknowledge that despite reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of the information on your computer or our  store. 

We do not accept any responsibility or liability for any losses that you may sustain as a result of any such activity.


SOGNA is also committed to honoring statutory conditions and warranties to the extent they are implied under all relevant statutes including Australian Consumer Law. This means we will assist you if goods:

· are or become faulty through no fault of your own;

· are not fit for a stated purpose or a purpose you made known to our sales staff;

· don’t match our description or sample; or

· Have defects that were not obvious or we did not bring to your attention.

If the fault is minor or can be repaired then we may choose to repair the goods or give you a replacement. If the fault is serious or cannot be repaired then you can choose to have a refund, get a replacement or similar item or keep the goods but get some money back in compensation,

However, the goods must be returned within a reasonable period and you may be asked for proof of purchase. Keep your receipt as proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault. If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired. A store credit may be offered at our discretion.

Third Party Websites

We are not responsible for any information that does not originate directly from us, for any links we provide to third party sites (“Third Party Websites”), or for information or goods or services at or accessible from those Third-Party Websites. This includes the content of third-party advertisements appearing on our  store and links to Third Party Websites. These are provided for convenience only and may not remain current or maintained. The appearance of advertisements for third parties or links to Third Party Websites on our  store is not to be construed as an endorsement, approval, recommendation or preference by us of the owners or operators of those Third-Party Websites, or of any information, goods or services referred to or offered on those sites or otherwise posted on our  store. Responsibility for any of that content rests solely with those third parties.

No links may be made to our  store without our prior written consent. Applications for consent must be made to the Group Online Manager, SOGNA Store, 220 Church Street , Parramatta  2150, NSW, Australia. 


You must not:

· Use or attempt to damage, interfere with or introduce anything (including a virus, robot, spider, scraper or automated means) to our store or any network or system underlying or connected to it for any purpose, or act in any other way that compromises our  store, the delivery of the Services, or any network or system underlying or connected to them;

· Use our  store or any information or other material from our  store, for any commercial purpose; 

· Remove any copyright, trade mark or any other intellectual property notice from any material accessible on our  store; or

· Copy, distribute, alter or tamper with in any way, or otherwise use, any material contained in our  store (except as expressly permitted in these Terms).

Intellectual Property Rights

We and our licensors, as applicable, own all intellectual property rights in and to our  store and the products and information displayed in it (including text, images, graphics, logos, layout, look-and-feel, animations, software, trademarks, trade names and other material underlying and forming part of our  store and/or the Services.

Except where otherwise specified, any word or logo to which the "™" symbol is attached is a trademark, and any to which the “®” mark is attached is a registered trade mark. If you use our trademarks, you must include a statement attributing ownership of that trade mark to us. Any other trademarks we use are used with the permission of their respective owners.

Termination Or Suspension

We may at any time and without notice:

· Have the right to cancel and refund an order;

· Change the format and content of our  store and/or any Services;

· Stop providing, suspend or restrict your access to our store or any Service if you do not comply with any obligation you have to us (whether under these Terms or otherwise); or

· Stop providing or suspend the operation of our  store and/or the Services (in whole or in part).

No such action will affect any of our rights or your responsibilities under these Terms or otherwise, including any disclaimer.

Information About You

We understand that as a visitor to our  store, you may be concerned about your privacy and about any information that we gain about you online. We are committed to protecting your privacy and to complying with the Privacy Act 1988 (Australia).

Please refer to  privacy policy for further information.


Each term of these Terms is separately binding. If for any reason any term is not effective or binding all other terms remain effective and binding.

If we do not exercise or enforce any right available to us under these Terms or otherwise arising at law or in equity, this does not constitute a waiver of those rights.

These Terms (and the provision of products and services by us) are governed by and to be interpreted solely in accordance with Australian law. In the event of any dispute arising in relation to these Terms or their subject matter, the Australian courts will have non-exclusive jurisdiction over such dispute.